Privacy policy

Randal Europea S.A. (“Randal”, “we” or “us”) has the following privacy and security policy (“privacy policy”) to inform you of what information we collect, when we collect it, how and why we collect it, how we use it , how we protect it, how we share it, and what choices you have regarding our collection and use of this information. This privacy policy applies to the following website: Entering it constitutes the agreement and acceptance of the terms contained in this privacy policy. If you do not agree with the terms established in this privacy policy, do not continue browsing the web. Randal will not collect any personally identifiable information about you (i.e. your name, address, telephone number, or email address) unless you voluntarily provide it.

What kind of information does Randal collect?

Randal collects and uses information about you and / or your company to communicate information about products, services and promotions. More specifically, Randal collects your name, your billing and delivery address, your email address, your phone (or mobile) number, your credit / debit card number, information on how you are browsing and your purchase / return / exchange information. These are the ways in which Randal obtains information about you:

  • When you buy, order, return, exchange or request information about our products and services onsite.
  • When you connect with us through our customer service center or on social media platforms.
  • When you visit the website or participate in interactive functions on it.
  • When you use a social media service, for example, our Facebook page or YouTube channel.
  • When you sign up to receive emails, mobile messages, or social media notifications.
  • When you enter a contest, answer one of our surveys or participate in a group on our social networks.
  • When you provide us with comments, suggestions or other information.
  • When you interact with our website through your computer, tablet or mobile device.

How does Randal use your information?

When you provide Randal with personally identifiable information, Randal may use that information in the following ways: Randal may save and process that information to better understand your needs and how we can improve our products and services; Randal may use that information to contact you; and Randal may provide such information to third parties in connection with references, recommendations, or referrals, as described herein. The personal data that you disclose to Randal remains with Randal and / or with data processors or servers that act on Randal’s behalf and are responsible to it. Randal may disclose the personal data collected to third-party service providers in connection with the services they perform for Randal, such as the execution and fulfillment of promotions, the conduct of surveys and e-mail, and direct mail services. Otherwise, Randal or its agents will not transfer your personal data to third parties in any way, unless Randal obtains your consent, you are legally obliged to do so, such as to comply with the law or a legal request, to protect the rights, property or interests of the company, or in the case of a sale of assets or other corporate restructuring. Given the importance of protecting children’s privacy, we do not collect, process, or use on our site any information related to a person under the age of 18 without the prior and verifiable consent of their legal representative. Such legal representative has the right, upon request, to view the information provided by the child and / or request that it be removed. In some cases, Randal may collect information about you that is not personally identifiable. Examples of this type of information include the type of Internet browser you are using, the type of operating system of the computer you are using, and the domain name or IP address of the site from which you connected to our website.


This website may use cookies to record user-specific information about the pages that users access or visit, record past activity on a site to provide a better service when visitors return to our site, and collect statistical information to help improve the user experience. With most Internet browsers, you can erase cookies from your computer’s hard drive, block all cookies, or receive a warning before storing a cookie. Please refer to your browser instructions for more information on these functions.

Review of privacy policy

The continuous Internet development requires occasional adjustments to our privacy statement. Randal reserves the right to make changes when necessary, and will communicate any update immediately on this page. Please check periodically.


If you have submitted personally identifiable information through and would like that information removed from our records, please contact us at the address below and provide us with the requested information. We will remove this information from our files as soon as possible. If you want to contact us or have any questions, comments or complaints about this privacy policy or the website itself, send this communication to the address below:

Randal Europea S.A.
C/ Ciutat de Llíria 120
Pol. Ind. Fuente del Jarro
46988 Paterna (Valencia)